MGOC ACCESSORIES
 
 
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About Us MGOC Spares & Accessories Departments are dedicated to your satisfaction. If you have any suggestions or comments please use the [send mail] button to email us.

MGOC Spares Ltd

Registered In England @ Octagon House, Swavesey, Cambridge CB24 4QZ

Registration Number: 1931679

VAT REG: GB 393 293 328

Making A Purchase Making a purchase could not be easier. Just browse our Online Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

To remove Items can or ammend quantities in the shopping cart, during the ordering process, use the 'view cart' link, to change at checkout 'cancel' and then use the 'view cart' link as above.

We accept credit card payment and most debit cards. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa, Mastercard, Maestro and Solo cards. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Any orders where credit card details are to be sent separately will be automatically cancelled if no details are recieved after 14 days

Shipping And Handling Standard Mainland & Mainland Express delivery options do not apply to the following areas: Scottish Highlands, Scottish Islands, Northern Ireland, Isle of Man, Scilly Isles or Isle of Wight. Customers who require delivery to these destinations, should select carriage relative to location or chose First Class Mail for non bulky orders, weighing less than 1kg and below £40 in value. Delivery times are typically extended by one to two working days for these destinations.

The shipping of International/Non UK orders, including Channel Islands will not be recorded on your order at checkout, these charges will be confirmed by email before processing.

Please note that although the Royal Mail aim to deliver First Class Mail on a next working day basis, it is not a guaranteed service. First Class Mail options to do not apply to bulky items, orders exceeding1kg in weight or above £40 in value, such items must be couriered and may be charged at additional expense. Customers are advised that whilst MGOC Spares makes every effort to ensure same day despatch of First Class Mail orders, this cannot be relied upon. If an order is time sensitive, please select from one of the express carriage options when proceeding to checkout.

Please note that failure to select a carriage option which is relevant to the delivery address, type of component ordered and exceeds the weight or dimension limitations of carriage as described, may delay or even prevent the despatch of your order. Should you require further advice before placing your order, please call our sales team on + 44 (0) 1954 230928 or fax + 44 (0) 1954 231073 or email sales@mgocspares.co.uk

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Our domains are now covered by the Thawte security service giving an extra level of secure data transfer.

If you do not wish to enter your credit card number you can still order using the online facility but at the payment stage pick the advise credit card details separately then contact us direct with the details during office hours.

Guarantee We guarantee your satisfaction. all accessories are guaranteed against defects in materials, workmanship and faults in manufacturing for 12 months from invoice date. If any item is found to be defective then we you should contact us imediately. Items that have been misused, neglected, incorrectly installed or caused by the failure of another component are not covered.

Reaching Us If you need to reach us, please email us on sales@mgocspares.co.uk, alternatively, you can call on

+44 (0)1954 231318 or fax us on +44 (0)1954 231073 or write to us at Octagon House, Swavesey, Cambridge CB24 4QZ UK.

Privacy Policy <MGOC Spares and Accessories Departments> do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.Data collected by this site is used to:

a. Take and fulfill customer orders

b. Administer and enhance the site and service

c. Only disclose information to third-parties for goods delivery purposes

Returns Policy Any item correctly supplied as ordered, subsequently found to be no longer required or ordered by mistake may be returned to us for exchange or credit, items returned for credit will incur a handling charge of 15% to cover administration costs. However this charge is waived if the value is to be offset against another order.

Items returned must be accompanied by supporting documentation ie copy of original invoice.